Author Archive
GPT-5 and AGI: New Horizons in the Future of Artificial Intelligence
Will There Be a GPT-5? When Will GPT-5 Launch?
Furthermore, it provided false positives 9% of the time, incorrectly identifying human-written work as AI-produced. A search engine indexes web pages on the internet to help users find information. If your main concern is privacy, OpenAI has implemented several options to give users peace of mind that [...]
The Ultimate Guide Client Services Definition and Best Practices Explained
The 22 Best Customer Service Software Tools in 2024
Once the trial period ends, your settings and data are still available, so you can seamlessly transition into the plan of your choice. Users can configure LiveAgent’s workflow automation tools with its Rules feature. LiveAgent is also customizable with a library of integrations to connect with third-party [...]
Zendesk vs Intercom Comparison 2024: Which One Is Better?
Zendesk vs Pipedrive: A Comprehensive Comparison Guide for 2023
This helps companies resolve common customer queries without any human intervention. Choosing the right customer service platform is critical for any business. It enables you to streamline all incoming customer queries, and ensure your support team is equipped to provide prompt, efficient solutions. Overall, Zendesk has [...]
Zendesk vs Intercom Comparison 2024: Which One Is Better?
Zendesk vs Pipedrive: A Comprehensive Comparison Guide for 2023
This helps companies resolve common customer queries without any human intervention. Choosing the right customer service platform is critical for any business. It enables you to streamline all incoming customer queries, and ensure your support team is equipped to provide prompt, efficient solutions. Overall, Zendesk has [...]
Zendesk vs Intercom: Which One Is Right for You?
Zendesk vs Pipedrive: A Comprehensive Comparison Guide for 2023
Overall, I actually liked Zendesk’s user experience better than Intercom’s in terms of its messaging dashboard. Intercom has a dark mode that I think many people will appreciate, and I wouldn’t say it’s lacking in any way. But I like that Zendesk just feels slightly cleaner, [...]
Zendesk vs Intercom Comparison 2024: Which One Is Better?
Zendesk vs Pipedrive: A Comprehensive Comparison Guide for 2023
This helps companies resolve common customer queries without any human intervention. Choosing the right customer service platform is critical for any business. It enables you to streamline all incoming customer queries, and ensure your support team is equipped to provide prompt, efficient solutions. Overall, Zendesk has [...]
Generative AI in financial services: Integrating your data
Generative AI in Banking: Real Use Cases & 11 Banks Using AI
Just as everyone possesses a unique thought process, Generative AI generates diverse outputs even with identical input data. Furthermore, the results may exhibit slight variations even when confronted with the same input query, evolving over time. AI can be used to provide personalized financial [...]
What is Cognitive Automation and What is it NOT?
Cognitive Automation: Designing the Digital Fabric
It deploys cognitive algorithms that infuse cognitive ability to identify requirements; establish connections between unstructured data, sporadic events, anomalies, and the like. Cognitive automation contextually analyses the data in hand to automate processes, handle exceptions, forecast outcomes, as well as provide stakeholders with real-time organizational data to make data-driven decisions. [...]
Conversational AI at a Glance: Challenges, Solutions, Future and More .
The Future of Conversational AI: Trends for 2024 and Beyond
In today’s business environment, client experience faces significant challenges. Many companies struggle to deliver exceptional CX, impacting their brand reach and loyalty. Key issues include low customer satisfaction (CSAT), channel abandonment, and high churn rates. Additionally, these problems often result in inflated operational costs and revenue [...]
Hotel Chatbots: Everything You Need to Know
7 benefits of using chatbots in the hotel industry
Furthermore, the personalized interactions provided by hospitality chatbots improve the guest experience and simplify the booking process, driving profitability while increasing guest satisfaction. AI chatbots on hotel websites and social media platforms provide instant responses to guest queries, improving the booking experience. For example, Edwardian Hotels’ AI [...]
